FAQ

What materials are used in GAZE JEWELRY's products?

GAZE JEWELRY exclusively uses high-quality materials, including 14k and 18k gold, and genuine diamonds, ensuring the utmost elegance and durability in our pieces.

Are your diamonds conflict-free?

Yes, we are committed to ethical sourcing and only use conflict-free diamonds in our jewelry. We prioritize responsible practices and sustainability.

How do I determine my ring size?

We offer a convenient ring sizing guide on our website to help you find the perfect fit for your ring. You can also visit our physical stores for professional sizing assistance.

Do you offer custom jewelry designs?

Absolutely! We offer custom jewelry design services where you can collaborate with our experts to create a unique piece tailored to your preferences and vision.

How can I care for and maintain my GAZE JEWELRY pieces?

To maintain the brilliance of your jewelry, we recommend regular cleaning with a soft, lint-free cloth and professional jewelry cleaning when necessary. Avoid exposing your pieces to harsh chemicals and store them in a secure place when not in use.

What is your return and exchange policy?

We offer a hassle-free 30-day return and exchange policy. If you're not completely satisfied with your purchase, please contact our customer service team, and we will guide you through the process.

How can I track my order?

Once your order is processed and shipped, you will receive a tracking number via email, allowing you to monitor the status and estimated delivery date of your package.

Can I get my jewelry repaired by GAZE JEWELRY?

Yes, we provide repair services for our products. Please contact our customer support team for assistance and to arrange for repairs.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary based on your location, so please check our website for details.

Are GAZE JEWELRY pieces covered by a warranty?

Yes, we offer a limited warranty on our jewelry. The specific terms and conditions of the warranty can be found on our website or by contacting our customer support team.

Can I get my jewelry engraved?

Yes, we provide engraving services for select pieces. Contact our customer service team for more information and customization options.

How do I contact GAZE JEWELRY for further inquiries or assistance?

You can reach our customer support team through our website's contact form or by emailing info@ gaze jewelry.com. We are dedicated to providing exceptional service and addressing any questions or concerns you may have.